1. Introduction
Welcome to BambuCart. These Terms & Conditions govern your access to and use of https://www.bambucart.com/ and the purchase of products offered through our website.
In these terms, “BambuCart,” “we,” “our,” and “us” refer to the business operating this website. “Customer,” “you,” and “your” refer to anyone visiting our website or purchasing our products.
By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use our website.
2. Products and Product Information
BambuCart endeavours to provide accurate product descriptions, photographs, specifications, and prices. However, minor variations in colour, appearance, packaging, or presentation may occur.
Product availability is subject to stock and confirmation of the order.
3. Pricing and Payments
All prices are displayed in Indian Rupees (INR), unless stated otherwise. Applicable taxes, shipping charges, and other fees will be displayed or communicated before order completion.
We accept the payment methods made available at checkout, which may include UPI, debit cards, credit cards, net banking, and other supported payment options.
Online payments are processed through authorised third-party payment service providers, including Razorpay where enabled. BambuCart does not store customers’ complete card details, CVV, or UPI PIN.
An order is considered confirmed once payment has been successfully received and the order has been accepted by BambuCart.
4. Order Acceptance and Cancellation
We reserve the right to decline or cancel an order where necessary due to product unavailability, pricing or listing errors, suspected fraudulent activity, or other legitimate operational reasons.
Customers should contact us as soon as possible if they need assistance with an order. Cancellation requests are subject to the order’s processing and dispatch status and our Refund Policy.
Completed purchases are generally non-refundable, except where a refund is required by applicable law or expressly provided for in our policies.
5. Shipping and Delivery
Orders are delivered to serviceable locations in accordance with our Shipping Policy. Estimated delivery dates are indicative and may be affected by courier delays, weather, logistical disruptions, or circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery details when placing an order.
6. Refunds and Returns
All completed sales are final and non-refundable, subject to applicable law and the limited exceptions stated in our Refund Policy.
Please review our Refund Policy before completing your purchase.
7. Customer Responsibilities
You agree to provide accurate contact, billing, and delivery information and to use the website only for lawful purposes.
You must not misuse the website, attempt unauthorised access, interfere with its operation, or submit false or fraudulent orders.
8. Intellectual Property
Unless otherwise stated, website content, branding, text, graphics, images, and other materials are owned by or licensed to BambuCart. They may not be reproduced, distributed, or commercially used without prior permission, except as permitted by law.
9. Third-Party Services
Our website may use third-party payment gateways, delivery partners, or other service providers. Their services may be subject to separate terms and privacy policies.
10. Limitation of Liability
To the extent permitted by applicable law, BambuCart will not be responsible for indirect or consequential losses arising from website interruptions, third-party service disruptions, or delivery delays beyond our reasonable control.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
11. Privacy
Customer information is handled in accordance with our Privacy Policy, which explains how personal information is collected, used, and protected.
12. Changes to These Terms
We may update these Terms & Conditions when necessary. Changes will be published on this page with an updated revision date. Continued use of the website after changes take effect constitutes acceptance of the revised terms, to the extent permitted by law.
13. Governing Law and Disputes
These Terms are governed by the laws of India. Disputes will be addressed in accordance with applicable Indian law and the jurisdiction of the competent courts.